TMMS Oil Documentation.

Approved PO's remain in Pending Approval

The reason the PO remains in Approval in Progress status, is because somehow (usually slow or intermittent internet) the approval was signed multiple times. The first correctly, and the subsequent ones either by refreshing or by double clicking before the 1st had completed. 

The first image of the "Approval Request" shows three approvals. You'll notice the timings... Multiple_approvals 1

The second shows 1 after the extra two confirmations have been deleted.

Multiple_approvals 2

The PO is now back to the approved state.

The function for determining the status of the PO depends on counting the confirmed approvals and confirming the number against the number required. If it is not correct it remains in the "Approval in Progress" state.

Deleting Approvals (or any records) is not something we have left open to users. This can currently only be done by the highest Administrator or the Developer.